We know sometimes returns will be necessary...but they're expensive, time-consuming and no fun for anyone so we encourage you to ask questions upfront about sizing, length, material, etc. by reaching out to us via email firstname.lastname@example.org or through Facebook. We are here to make sure your shopping experience with us is perfect and don't mind answering any questions to make sure your item meets your expectations to hopefully help you avoid needing to return an item !!
Be sure to inspect your item upon arrival. If there is any issue please let us know right away so we can take care of you! You have 2 days from the time your item is delivered to let us know of any quality issues with your items.
Email us at: email@example.com
**This return policy overrides any other return policy associated with any social media shop that we may be associated with. No matter what any other shows for the return time, our policy is 14 days always.
We only offer refunds in the form of in-store credit. Store credit will only be issued if your returns are received back to us within 14 days of you receiving your purchase. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. If you purchase an item for store pick up, the 14 days begins when your item becomes available for Pick Up in store.
Please do not ship back your items if they are outside of our return window or do not meet the requirements. We cannot send it back for free. SALE items are FINAL SALE and CAN NOT be returned. If you have any questions on if your item is eligible for return please ask us before you ship it back.
For your item to be eligible for return it must:
--> be unworn
--> be in the same condition that you received it
--> be in the original packaging with tags still attached
--> be free of any odors or smoke smell
--> be free of any makeup or deodorant stains
To complete your return, we require a receipt or proof of purchase.
If your item does not meet any of the above criteria we are sorry but cannot accept it as a return.
Refund for store credit (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return.
If you are approved, then your return will be processed, and you will receive store credit via an online gift card.
SALE items are FINAL SALE ! Any item 15% off or more is considered SALE and can not be returned.
Our items can sell very quickly and we can not guarantee your exact item will be available for an exchange. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org to inquire about the possibility of exchange. You will need to pay shipping for the exchange item. We will invoice you for the shipping once we receive your return.
Ship your returns to:
The Pink Pig · 101 1st Ave W · PO Box 819 Cascade, IA 52033.
Please include your original invoice with your return or a piece of paper with your name and order number!
Packaging back to us doesn't have to be pretty so feel free to tape up the package you received it in!
Once you confirm your item is eligible to be returned: Please send to:
The Pink Pig · 101 1st Ave W · PO Box 819 Cascade, IA 52033
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive store credit for your return, the cost of return shipping will be deducted from your refund. Of course, if we made a mistake we will take care of shipping ;)
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
We strongly suggest getting package tracking with any items you return. If you are shipping an item over $75, you should consider purchasing shipping insurance. We don’t guarantee that we will receive your returned item and are not responsible for packages lost en route back to us.